Complete disappointment with Parcel2go. Parcel went lost during transit and after countless follow up with livechat, they decided the parcel is lost package and would not provide refund due to no proof of value or proof of ebay transaction. I have said to them the item is a used personal belonging which is £2000 in value. Purchase was made in 2012 and unfortunately no longer kept receipt. Bunch of cows on the live chat no helpful at all. Hopeless please avoid at all cost!