edwinae9

Edwina E.

Louisiana, United States

Contributor Level

Total Points
80

1 Review by Edwina

10/27/21

I did a price freeze for me and my husband. They charge me twice but stated it was for one passenger. When they credit me back for one ticket, they deleted my freeze so my flight was not available on the app. I email them out 6 times and no one has responded back so I deleted the app and took the $62 lost and book my flight with Justfly.com. Because I have never had any problems with them in the past.
E Evans New Orleans LA

Tip for consumers:
Do not use them.

Products used:
Hopper App. Airline flight after sitituation not being resolved.

Service
Value
Shipping
Returns
Quality
jol97
Hopper S. – Hopper Rep

Hi, thank you for leaving a review Edwina! As per review, your case has been flagged to our Travel Support Team. Rest assured that our agents are working on it as quickly as possible. You will receive a follow-up and updates very soon. Sorry for the delay and we really appreciate your patience.

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