Edward Z.

I was quoted a price of 430 CDN for an automatic Mercedes A-Class with insurance and a pick up and drop off at two different Milan airport locations. I signed up the contract and they produced a Fiat with a stick shift! They said that in Italy this is an automatic and a similar car! At that time I asked for my money back and they refused! After wasting two hours I was convinced to "upgrade" to an automatic. Two contracts were made up ( the one with the upgrade was kept when I returned the car). Back home I had the contract translated. I ended paying carflexi, the daily rate again, the drop off again, and the upgrade which doesn't even show up on my contract as a separate charge on my Visa statement. Total cost 700 CDN