EDWARD M.

I am not familiar with computers, websites or WordPress. I purchased a domain through GoDaddy, hired a tech and had a website developed by a tech I found online. Long story short, I know nothing about website development. My error was that after the website was complete l, and $1200 spent on the website, the tech hijacked the website to namecheap and wanted an additional $500 to transfer it back. HE WAS TRYING TO GET ADDITIONAL MONEY AFTER I PAID HIM $1200. I found out the company that it was transferred to was namecheap. I got in touch with them they investigated the situation after I sent them proof of not only my ownership information, but asked them to call the phone number, my number which was still on the website. They called and I answered. The representative from namecheap was so helpful and told me that she would send me an email with instructions on how to get the domain and website back. Basically they asked GODADDY to send them a request and they would transfer it back. GODADDY REFUSED. They said they weren't going to get involved in a "civil matter" and told me to hire an attorney and sue the person in question. I found out that THEY ARE LOCATED IN BANGLADESH! I followed up with GODADDY and they JUST RE FORWARDED the initial email telling me to hire a lawyer. THIS IS AFTER NAMECHEAP VERIFIED MY INFORMATION AND SAID THAT THEY WOULD TRANSFER IT BACK. GODADDY REFUSED to help me! I am older and not familiar with the process of putting websites together. I trusted GoDaddy, but when it came time to TRULY help one of their customers, I WAS SHOCKED... BECAUSE THEY SAID NO. But I believe in Karma both in life and in business. I will not stop until my message reaches as many people as possible. STAY AWAY FROM GODADDY!