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edward h.

Contributor Level

Total Points
89

1 Review by edward

  • Rakuten

5/20/16

Placed 4 items totally.
1. they cancelled one of the item without any reason ( found out they raised $10 for the price on that item later). The worst thing is they still charged on my credit card.
2. One of the items, Raukten and seller both charged me for the same shipment. Try to contact Raukten by email, but they only kept saying they had to charge me once the item was shipped? Tried to explain the seller charged me already, but no one listen and no one care either.
3. one of the items-Fingertip Moistener 3/8 oz, the seller put ( set of 4) on the item. But only receive 1 per set. ( I ordered 2 sets for $10.06) Turned out I had to spent $4.50 to return it because I really don't want them to get the business from the deceiving advertisement on their item. I emailed Raukten to request the seller take the wording ( set of 4) from their item page, but never heard from them since either.
Conclusion:
1. Raukten has no control of their seller at all. Not safe to shop from them. You won't have any protection like Amazon.
2. Raukten did not offer customer support and service.
I spent lot of works on disputing the payment with my credit card company. NO MORE - RAUKTEN.

edward Has Earned 9 Votes

Edward H.'s review of Rakuten earned 9 Very Helpful votes

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