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Edward D.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Food & Drink

Member since April 2021

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1 Review by Edward

4/25/21

The issue that I have experienced was: Surprisingly, my Lattissima one machine broke down for no reason after a few months, and we called the club and told me that we did not have your Lattissima One Black, for replace and we able to send you another Lattissima Touch Silver, again, surprisingly, when we receive after a while, we opened when I opened it.
Surprise!, we saw that the machine was scratched and seemed to be used, so we returned it immediately, and called and request to send the same machine we had, they said you have to wait until the manager calls you, after waiting for about ten days, the manager didn't call us to resolve the issue, and from the beginning, about a month and a half, we do not have the machine and customer service or manager never take care same as dead to customer and respectful.

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