Ed W.

Do not, and i mean DO NOT order from this company.
Purchased a sleeve for my DonJoy knee brace after being refereed to them by DonJoy. Now after waiting 2 weeks to get the brace it isn't what I ordered. Not even close nor do the item numbers match. I have emailed several times. No one responds. Get on the chat with them and all you get is "you can return for a full refund minus shipping and handling and buyer responsible for return shipping. When I asked for a phone number to speak to a real person the chat session was ended. I tried to reconnect to it but it says it is not available at this time. I didn't pay for them to ship it to me so why would I pay to send it back at my expense for their mistake. They say I have no choice. So I am out the $30 i spent and still don't have the sleeve that I need. I am doing my best to insure people are informed about this company and its practices. Also filing a complaint with my card company. These people are crooks pure and simple.