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HomeAway claims that they allow a year for renters to review the properties they rent, but that's not true. We rented a house in New Hampshire from HomeAway. It had some positives but many serious problems, including safety issues, maintenance and cleanliness. We waited to receive our deposit back before rating, and we tried to file the rating exactly 1 month after leaving the property. HomeAway said we were too late to rate it. Again, they advertise 1 year. The property was disappointing and HomeAway even more disappointing. Maybe that's how they keep the ratings high.
Ed W.'s review of HomeAway earned 2 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
