Fandango is a rip off. Not only do they charge you for the tickets. But they give you a nice service fee. I called them well in advance of their 2 hour limit because I had a family emergency and they said they had to send it to corporate to get it approved for refund. I have never heard back nor have I received a refund. I will go directly to the theatre in advance to buy my tickets as fandango is a greedy entity that should go out of business. RIP OFFS. If only I could give it a negative rating