Edson W.

Due to many problems with deliveries that did not happened, low quality of products, Groupon gave me some credits.

Groupon raised a false accusation of fraud, saying that I created fake accounts to get credits. But all credits were given to me due to Groupon faults.

After that, they said the credits were not following their policies. But they gave me credits due to their faults.

They canceled my account and stole my money. They stole the credits, I can not longer use. I had to request credit card to block payments otherwise Groupon would also have also stolen money I paid with credit card and they had to refund following their policies.

I tried many times and I conclude they really stole my credits. They refuse to give it back. And I almost lost money that they clearly wanted to steal

They agree to collect the order I wanted to returned, they confirmed 2 times it was collected. Now they refuse to refund. It seems they have a problem with their courier, but it is not my business.