- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I would strong recommend no one used this company. Their promotion of guaranteed delivery is not accurate. Both my shipments where late - one by 10 days. The method they chose for shipment was 3- 7 business when the package was promised in 2 days. This happened on 2 orders so it is not a one time thing but rather a bait and switch to get orders. Then I was told they cannot refund the amount of the order but offered a discount even though the promotion on the website says differently. I was then on hold for 20 minutes waiting for a manager to try and resolve the issue. Ended up disputing the charges thru my credit card as the only option for resolution. When timing is important I would never use this company again.
Edmund W.'s review of Fanatics earned a Very Helpful vote
Edmund hasn’t received any thanks yous.
Edmund doesn’t have any fans yet.
Edmund isn’t following anybody yet.
Empty.
Hello Edmund, thank you for your feedback! I am very sorry that the package hasn't arrived yet. Our number one concern is customer satisfaction. Our Guaranteed to get there promotion does not include manufacturer direct items and attempt made on eligible items by 3/16/2018. If no attempt has been made by the end of business day on 3/16/2018, you will refunded up to $65 of the order. Our terms and conditions or exclusion will always be located by clicking on the banner of the promotion. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian