We found a grill that we wanted, its price and shipping was one price. Several days past contacted them. They said it was on its way. My credit receipt reflected a price more then quoted. When the grill arrived it was the wrong one. Cantacted the company, they said sorry will issue an rma and get the right grill. Well when i got the rma 3 days later it didn't provide for shipping and on top of that when i contacted them again they found out that they could not get the grill. So they said i would get a refund. They also told me that i would have to pay to ship it back at a cost that i cannot get reimbursed. If i new now what i new then i would have never purchase thru them to begin with... rule of thumb never buy from a company that doesn't provide return shipping...