Ed K.

I ordered four items from shop.nhl.com and One of the items was damaged. Sent a message and they said they would ship me another of the items that was damaged. I received the item 2 days later. No hassles no problems. Awesome customer service.!

I ordered the hockey price guide and a baseball almanac during a promo for buy one get one thru their website.
They sent me the hockey guide and a football guide. Spoke with customer service and they said they had almanac when I placed order but did not have it when they pulled order.? Rep said they sent me football guide instead. He told me to return football guide ( I pay for return postage) and put a note on guide on what guide I would like instead of the one I ordered. I said I did not want another - I ordered a baseball almanac. If they were out of them the order should not have gone thru. I would not have purchased anything if I knew they had no almanacs. It is just a scam having a buy one get one when you don't get what you ordered. Will never deal with Beckett again.