They can't even ship the number of items in stock correctly. Ordered 5 items, one on back order which I knew when I placed the order. I received only 3 of the 4 items in stock which took a week (and FedEx missed their delivery date). When contacted, they thought they shipped the 4 items and instead of shipping the in stock item right away, they open up an "investigation" which says they will contact me shortly. After 4 days, no contact. When they are contacted again, they pass you from one person to another. Again, they say someone will contact you shortly. Days later, no contact from them. They don't respond to emails either. They are NOT customer focused. I won't be buying from these guys again.