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Ed J.'s Profile

edj26

Reviewer level: 2

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2 Reviews

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1 Very Helpful

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Member since: January 2017

2 Reviews by Ed

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GearBest

GearBest

1/11/17

I have bought from them a couple of times and it always is a nice experience. I ever buy thru paypal and pay for an express shipping. I have never had an issue with them, customer service is always attentive.

In my last bought, I wasn't totally satisfied with one of the items I bought (I didn't thought in open a complaint -you get what you paid for... you know-) and i wrote a not very good review (a honest one) about that item.

Customer services contacted me to talk about that review, I explained my unconformity at detail and now they are examining the case in order to get customer satisfied.

I will happily buy from them again.

Tip for consumers: Pay for express shipping

Service
Value
Shipping
Returns
Quality
Geekbuying

Geekbuying

1/11/17

My experience: I bought a smartphone from them. They promised to send it from 5 to 7 days after purchase. 3 weeks after I contacted customer service they told me the item was out of stock and they didn't know when it will be available again.

They offered me a different model to the one I wanted, I refuse. I asked for a refund. They offered me same model in a different color. I asked for a refund. They told me to patiently wait. I accepted the same item in different color. They send nothing in approximately week and a half.

I opened a dispute on paypal, nearly to the end of the dispute I received a phone in a colour that I didn't want with crappy accessories that broke in the second week of use.

I will never buy nothing from them again, neither you should.

Ed Has Earned 1 Vote

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1 week, 4 days ago

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