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I used GoodRx for a year at Walmart and the price on the coupon was always honored. When I had to renew the prescription I switched to CVS. The prescription cost me more than double than the coupon price. The CVS clerk said they called Good Rx and that was correct. I called Good Rx the following day. They promised to follow up and get back to me. They never did. Next I sent an email with all the details. They never responded. I have lost a lot of faith in their service and am no longer recommending them to people. Be sure to ask what your prescription in going to cost before you pick it up from the pharmacy. Good Rx has very poor customer service!
Edith T.'s review of GoodRx earned 8 Very Helpful votes
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Sorry for your issues. However, we respond to every email - almost always within 1 business day. Can you email help@goodrx.com so we can resolve to your satisfaction?