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Ed H.

Contributor Level

Total Points
80

1 Review by Ed

  • Fandango at Home (formerly VUDU)

5/14/17

Agree with all the negative comments. I have 600 plus movies on VUDU. Downloading a movie to your iPad is a nightmare. 9/10 times it fails. VUDU customer service doesn't care one bit when you seek help. Have had issues with movies not appearing in my account through a purchase several times and when you call or contact their customer service they want exact details of the purchase images and copies of the purchase and when you provide that information they take at least 4-6 weeks to just respond typically asking for more information to research. Each time resulting in 4 weeks more of doing nothing. Remember I paid for these movies and have nothing from them. I've had this happen 6 times. Each of the 6 times I have not gotten a refund or the movie and if u do dispute they will shut your account down. They really suck and hold you for ransom. Remember I have 600 plus movies on here so I am screwed. I typically download on my other apps that are linked to watch while traveling so I know it will be there when I want to watch

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