Ed H.

It is criminal the way stub hub has handled the refund of postponed shows during the pandemic. I paid $3,300 for two tickets to The Eagles originally scheduled for April 26,2020 in Phoenix. They postponed the show to October of 2020, then postponed the show again to September of 2021. StubHub claims they bought my tickets from an individual when in fact the bought the tickets from the concert promoter as they were advertising entire rows and sections available for sale. They now insist on keeping my money for nearly 2 years and are only willing to allow me to re-list my tickets for sale in competition with their own tickets WHEN tickets go back on sale again. I protested this to American Express and they took StubHubs position. I wouldn't do another ounce of business with either StubHub or American Express. DO NOT BUY THROUGH STUBHUB!