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Ed F.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment, Shopping

Member since September 2019

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1 Review by Ed

9/30/19
I have generally good things to say about Amazon.ca, but I've just had an experience that will make me more watchful in the future. I returned an item to Amazon.ca and they promptly sent a refund to my Visa card account. But what they refunded was the list price of the item, not the total price I was charged, which includes the 13 percent mandatory sales tax (HST in Ontario). I had to contact customer service to get this sorted. An inadvertent mistake on Amazon's part? Perhaps, but I wonder if others have had a similar experience. Either way, it's a good idea to keep careful track of your refunds.

Ed Has Earned 2 Votes

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