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I placed an order on 12/24/20 two weeks later contacted them about order they said they were waiting for the items to come in and would send a tracking number when they shipped them. They did not send it! 2 weeks later contacted them they said they were delivered on January 10th and they would do an investigation and contact me 10 days later and did not hear from them contact them on 2/23/21 they said they were delivered I live in a secure community with cameras and on site security they rolled footage of alledged delivery date and NO DELIVERIES OF ANY KIND! LIARS LIARS DO NOT USE THESE PEOPLE THEY WILL EVENTUALLY SCREW WHEN YOU CAN LEAST AFFORD IT!
Products used:
Wigs from a previous order!
Eden B.'s review of EbonyOnline earned 4 Very Helpful votes
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I been a customer of ebonyline for years. I can no longer order from ebonyline because fed ex...
These reviews must be bought because they are terrible! Unprofessional customer service and some...
Eden,
We apologize for the troubles, looks like this issue was successfully resolved,. Thank you for updating your review on Trustpilot.
Eden Black
Problem solved! A1 Company!
Update on the order placed 12/24/20... Hector at Ebonyline was very courteous and sympathetic to my situation! Even though it was not their fault he issued me a credit for the full amount spent! Thank you Ebonyline! Still a customer but you might wanna get a different delivery service! They are giving you a bad name!
Source: Organic