VUDU SUCKS! They are scam artists. They knowingly rent out movies that you can never watch because they buffer every three seconds. From the reviews I've read, their manager is extremely rude, so any attempts to get a refund would be fruitless. Everyone who has been ripped off by VUDU should get together in a class action lawsuit and go after them for their fraudulent business practices. By the time they've spent all their money in attorney's fees, and paying back all their victims money, they will have no choice but to close up shop.