I am a new customer of Rebels Market and in March, I ordered my first item through their website. A custom made kilt from an overseas seller. I had some problems with what was shipped and contacted Rebels Market Customer Service.
In comes the absolute best customer service person ever, Belle!
I purchased a $72.00 item and received a million dollars worth of customer service from Belle in resolving the issues concerning my order. She is a consummate professional, personable, and just plain out wonderful.
She resolved my problem, and in doing so made me a Rebels Market loyal customer. I know I can buy with confidence on Rebels Market. Belle kept me informed almost daily and tracked my replacement shipment as I did.
I was always addressed as a customer in a personal manner. I was never addressed as a "order number". Like the norm is in todays online marketplace.
Best Customer Service "EVER"