eddyg20

Eddy G.

Contributor Level

Total Points
80

1 Review by Eddy

8.5K Views
5/2/21

I am a new customer of Rebels Market and in March, I ordered my first item through their website. A custom made kilt from an overseas seller. I had some problems with what was shipped and contacted Rebels Market Customer Service.

In comes the absolute best customer service person ever, Belle!

I purchased a $72.00 item and received a million dollars worth of customer service from Belle in resolving the issues concerning my order. She is a consummate professional, personable, and just plain out wonderful.

She resolved my problem, and in doing so made me a Rebels Market loyal customer. I know I can buy with confidence on Rebels Market. Belle kept me informed almost daily and tracked my replacement shipment as I did.

I was always addressed as a customer in a personal manner. I was never addressed as a "order number". Like the norm is in todays online marketplace.

Best Customer Service "EVER"

Tip for consumers:
Best Customer Service if you have any concerns, questions, or problems

Products used:
Purchase a handmade custom Scottish Kilt

Service
Value
Shipping
Returns
Quality

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