This is the worst travel agency I ever encounter! I have a booking with them on July 16 and Emirates send me an email that It will be change by July 17. I thought everything is ok, when I checked it in the website of Emirates it's always technical error. I been communicating with them for the past one week and they keep on saying to wait for 24 hour. Last email I received with them is try to call the airline.
I called the airline this morning, and they said tht my flight is cancelled! No confirmation from my side! This travel agency did not confirm to me about this thing and now the flight is totally useless. Worst of the worst.
The agent is nice and polite but the system they have is the worst! I even paid for the price difference and they will do this!