Eddie P.

Yesterday was the first time that I ever used cardpool. At first I was like many of you, very skeptical about the service because of all the bad reviews theyve gotten. However, that was not the case with my experience. I spent 3 days looking for better alternatives but cardpool offered the biggest buyout/Exchange. I exchanged my B. B. CG for an Amazon gift card and received 96% of my B. B. gift card, which was awesome. I did get worried because my transaction said complete within a few hours but I hadnt received my e-gift card. So I again looked up more reviews and became worried that I might have gotten scammed. But the next day I received my gift card at 7am. Everything went smoothly and will continue to use their services.

How can cardpool improve? I think if they incorporated a tracking feature to check the status of your card being made and sent would give everyone a piece of mind.

Ive heard their customer service needs improvement but luckily I havent had the need to contact them.

I was experiencing the same problem as many that there was a temporary error when logging in. Simply login using a computer. I know it sucks because a lot of times people just use their cell phones. But it worked for me.

I also experienced the issue where you type in the card number and pin and decide to leave the page for whatever reason and then decide to come back and reeenter the information, but the system says this card has already been entered but doesnt give an option to resume. If you have an account and input this info, it just stores it for you if you return and wish to continue. Log into your account using a computer NOT a cellphone. Youll be able to continue from there or even cancel that transaction if you wish before you finalize it.