Eddie P.

I order from Grubhub very many times throughout the year. Last night, I called the restaurant I ordered my food from twice after waiting for an hour and no one answered either call. I then called grubhub and the lady on the other line was very helpful and told me should would try calling another number they had for the place and get right back to me. Just 2 minutes later, she called me back and told me that she couldn't get an answer either, so she was going to refund my money and send me $15 off my next order. She apologized multiple times for the inconvenience (when it obviously was not any fault of her own), but I genuinely appreciated the kindness. I definitely don't blame Grubhub for this issue and so I greatly appreciate the fact that they were kind enough to send me that free discount. I will definitely be continuing to use Grubhub for my future orders.