TERRIBLE return & exchange policies. It's basically all sales final when they don't explain fully how their site works. When you bid on an area, you get shafted when it's not what you want. For example hotels. They make the area just big enough to include shady hotels so when you name a low price, you get the shady piece of $#*! hotel instead. No exchanges. You're stuck going to that $#*!ty hotel.
This is probably the best review website out there for local businesses. You can interact with business owners and also meet new people. It's a real community feeling!
It's a complete mess, but Amazon seems to have any product I'm looking for under one roof---or site. Prices aren't so bad, but when you go for a return, boy do they have a crazy policy! Sometimes you've gotta pull teeth to get what you want done.