I recently attempted to purchase items from this website. I found what I needed and process seemed fine, then I get an email saying my order was canceled but it doesnt state why. I reached out online through the live chat, and was told there was somerhin g wrong with my payment and to call customer service. I called them, wait time was indicated as 10 minutes... 20 minutes later I am still waiting. So then I selected option to have them call me back... no returned call. So I then said forget it and reordered what I needed. I saw afterwards that payment was pending at my bank so should be no payment issues right?... Wrong. My order was cancelled again. I got the same email. Called and still can't get anyone on the phone. Now my God-children have no gifts for their birthday. This is beyond ridiculous. First and last time customer.