Received multiple mailings. Finally signed up, paid them. Still receiving mailings, emails but no membership card. Emails say "non member" ? Have called to follow up several times. They indicated it takes 4 weeks to process payments. In today's world that is absolutely not acceptable. They have all our correct information in their system, which they have apparently "sold" to 3rd parties because suddenly we are receiving tons of new junk mail. Look, at the end of the day, many businesses will give you the same 5-10% discount just for asking nicely. Save your money, avoid the nonsense associated with this company. For me, they have my money, and apparently due to their own record keeping and processing, I get nothing in return. Time is too valuable to fight it. Just please, be advised, this company seems to be NOTHING like what they advertise on tv. Stay clear and protect your money, your mailbox and your sanity. Time has value, don't waste yours.