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Ed C.

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1 Review by Ed

HomeAway

  • HomeAway

“Horrible service in getting refund”
11/16/17

I rented a house in St John for Oct. The hurricane hit and the reservation was cancelled. The owner gave us back our deposit but Home Away has yet to credit my account. The owner has gone back and forth with this company and cannot understand why account has not been credited. This happened around Oct 15 and here it is a month later and NOTHING HAS HAPPENED TO CREDIT MY ACCOUNT. I have gotten American Express involved and they have not had any luck yet as well. I have talked to several people at this company y who HAVE NOT BEEN SNY HELP!

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