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Ed B.

Contributor Level

Total Points
83

1 Review by Ed

  • Houzz

1/15/18
• Updated review

Houzz waived the 20% restocking fee but the cost to ship two mirrors was around $100. I hauled the two boxes of mirrors to my attic where they will sit until the next community Garage Sale.

Unlike Amazon there is a 20% restocking fee and you have to pay for shipping back.
12/26/17
• Previous review

Many consumer website have a free return policy. Houzz does not. It will cost you 20% plus you have to pay shipping back to the vendor.
Why order from Houzz when Amazon and others have a free return policy. The mirrors I ordered were darker than they appeared in the photo. I paid $195 for both mirrors and it will cost me close to $100 to return. I now am the proud owner of two brand new mirrors that I cannot use.
Why use Houzz when you can get the same or similar products online with liberal return policies.

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