Ed B.’s Reviews of LDProducts & more

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Printer Ink

9/19/16

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL...

Be VERY CAREFUL - Black Ink Cartridges LEAK - HP564XL - Had TWO go immediately & back to back upon opening and removing seal.
INK EVERYWHERE! Customer Service willing to replace - but only in the USUAL postal manner - no urgency! They PROMISED overnight UPS shipping - then received an E-Mail 2 hrs. Later confirming regular delivery via US Postal Service with delivery in 5 days! A call to their management fell on VERY DEAF ears - no interest in stopping earlier order and replacing with overnight shipment! DO NOT TRUST the ink cartridges and DO NOT TRUST their Sales Office personnel or promises. Find yourself another source before you also lose a printer!

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Patrick D. – LDProducts Rep Over a year old

We cannot apologize enough to hear about the trouble you have encountered with our product and company! We sent you a private message to offer a resolution and we hope we can make it right with you.