Purchased a flight on March 19th it is April 8th I am still waiting on my $261 refund that was issued the next day after I purchase my tickets and they will not let me speak to a manager about the issue I've had to go through my bank to try to get my money back and now the bank can't even get a hold of them to get my money back. Worst website ever never use them!
Tip for consumers: If if you know the flight is selling out quickly on other sites do not use this site cuz you will not get your money back right away it will take forever probably a month or longer I'm still waiting and it is going on a month