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EBONY W.

Contributor Level

Total Points
81

1 Review by EBONY

  • SmartFares

4/8/21

Purchased a flight on March 19th it is April 8th I am still waiting on my $261 refund that was issued the next day after I purchase my tickets and they will not let me speak to a manager about the issue I've had to go through my bank to try to get my money back and now the bank can't even get a hold of them to get my money back. Worst website ever never use them!

Tip for consumers:
If if you know the flight is selling out quickly on other sites do not use this site cuz you will not get your money back right away it will take forever probably a month or longer I'm still waiting and it is going on a month

Products used:
Smart fare to book a flight

Service
Value
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They never respect the prices! You buy tickets for an amount and then they say the price change...

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4/16/24

El precio, no es el que figuraba en la compra. Esperaba mi voleto de compra. No se como es el viaje.