I'm someone who usually research reviews prior to ordering something. Why I didn't research this company I don't know. Maybe due to me being so happy to have ordered some Jake Paul merchandise for my son. However, I placed an order on August 2nd, and today is the 15th and still no updated shipping on the item. I've sent several email and they have responded to each one. However each email just keeps pushing the shipping date back further and further. They mentioned to me today that the item is shipping from Florida, and then once it does finally ship it will be another five days to receive. There's no customer service to call this company and all I'm getting is the run around. This has been a very frustrating experience! Do not order from this company. It's not worth the hassle.