Ebenezer A.

Ordered UGG Boots from this site as a result of all its claims of being the genuine Oz made UGG boots. Plus point, the boots arrived in 2 weeks after paying HM Customs charge. It has been a negative experience and downhill since then. But, in having a fault with it, we have emailed to give them a chance to put it right - despite several chasers - guess what - no acknowledgment or response at all. My assumption is that once they have your dosh - you can forget hearing from them.
Note that this website has no contact tel no. Or address to get in touch.
Worst still, I took these supposed UGG Boots to a reputed retailer who immediately said they were fakes - the wool lining is very inferior, no heel reinforcement, the sole is made of inferior material compared to the original boots.
The UGG Boots from this site is inferior and customer service is zilch and keep well away from ordering these inferior boots if you want UGG's.