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E B.

Contributor Level

Total Points
80

1 Review by E

  • In The Hole! Golf

9/3/20

Ordered a golf bag pull cart which did not arrive within expected ship date of 10 days. Tried multiple times to contact customer service leaving multiple messages and sending multiple emails yet no response. Finally I contacted the BBB. The next day they answered the phone I canceled the order. I never received a refund yet one month later the golf cart arrived: BROKEN! This was a product defect with a broken screw on the handle. Despite this I was told to take pictures so a UPS claim could be filed.
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