When you're paying $13 a month for fast shipping times, and getting your products at the date they tell you, you expect those things to be a reality. At amazon, that's just not the case. I ordered a part for my computer because one of the other ones i had didn't fit, which already started my frustration (though it had nothing to do with amazon, still frustrated me). I placed an order for the part and it was lost in shipping. A different order i placed after came in late but came in before the other package. I am entirely upset that we pay 100+ dollars every year just for this to happen way too often.