Earl M.

My daughter purchased a Jawbone for me last December as gift for me from ebay seller zKarlo.com in Burnsville, Mn.

It worked for a couple of weeks but then quit working right. I returned in Jan for a replacement. It did not work as well as the first one so I packaged it up and finally returned it in late Feb or Mar asking for a full refund.

The first contact for a replacement was very prompt and courteous. Although it was totally via email.

However, I have made numerous complaints directly to zKarlo with absolutely NO response since returning the second one.

I may very well spend more than the $85.oo lost just to get them to tell me they refuse to do anything.

I don't have any beef with ebay except that at this point I haven't figured out how to complain back thru their site.