Eark R.

My grandson plays on a travel team, and so we have no choice but to order from Soccer.com as they are the team's uniform supplier. Unfortunately I think they know this and so make little to no effort to provide good customer service. On multiple occasions I have ordered items that we in stock (and did not need to be customized) that took 6-10 days to get to my home, and I only live 1 state away! They charge you for shipping but then use the absolute cheapest shipping method they can. On my most recent order, which was placed on a Monday morning, I emailed and asked if the items (socks) would be delivered by Friday, as my grandson needed them for a Saturday game. I was told that the order would be upgraded to 2-day shipping to make sure they arrived in time. Well, guess, what... the shipping wasn't upgraded, and the order didn't arrive on time. I really wish our club would find a different supplier, I would be happy if I never had to order from them again.