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Frank O.

1
Level 1 Contributor

Contributor Level

Total Points
205

2 Reviews by Frank

  • ASOS

5/7/20

I'd never ordered from them before so I ordered one thing to see how their sizing was. They have a Canadian site so I didn't think anything would be wonky but their shipping is expensive af, $15 base on a $30 item and then it came with a $25 C. O. D. Which Canada Post confirmed to me wasn't a tax or duty charge. They didn't know what the charge was for because it was written in by the company. I tried to contact their customer service but the only working options were through facebook or twitter which is the stupidest thing I've ever seen in customer service, especially when they asked for my email and order number over twitter "because they value they customer's privacy and security". Oh and they charge you a $25 fee for returns from Canada...

The whole company's a mess, I won't be ordering from them again and neither should you.

Tip for consumers:
Don't shop there if you are shipping to Canada

Products used:
Pants

Service
Value
Shipping
Returns
Quality
  • 1800Flowers.ca

3/25/20

Don't use this service, I ordered from them, they charged my credit card but nearly a week later nothing had been delivered. The tracking on their website showed that the florist had my order and was waiting to deliver it though so I called them and was told "they only deliver in major cities", I live in a city of 6.5 million people, the most major city in Canada and their website not only took my order but charged my card and let me to believe it was being delivered. I was then told "that is a bug on their website" so if I hadn't have called they would have never delivered anything and kept my money, they even had the gall to try to up-sell me to something else on their site to be delivered to the same place even though they just told me they don't deliver in my city. Scammers.

Tip for consumers:
Don't use it, they're just scamming people in Canada.

Products used:
None, they didn't deliver anything but tried to keep my money.

Service
Value
Shipping
Quality

Frank Has Earned 3 Votes

Frank O.'s review of ASOS earned 3 Very Helpful votes

Frank Has Received 1 Thank You

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Nancy K. thanked you for your review of ASOS

“Thanks! Doesn’t matter where we live, *this company has NO intention* of responding to requests for assistance aside from spamming your inbox with absurdly not applicable robo responses to your request for assistance.”

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