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Itech's contact, Susan, was very helpful and helped me get a refund. I purchased an ipod touch, but since it wasn't supported for updates, I was unable to use it for the purpose it was purchased.
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My second time ordering from them within 3 months and I will continue to do business with ITD!...
My address was off by one number and USPS returned to sender. Stacey from iTech helped get it...
