Dwight S.

I ordered a sissy bar bag online, and I went to the Jafrum whse in Charlotte, NC, before I received it, just to check out their warehouse. The showroom was much smaller than I was expecting, but the service was much great than I expected. I met a service rep. Named Mrs. Lewis and she was very impressive. She was, with out any doubt, the best ever. She helped me to choose a nice set of saddle bags for my bike and also showed me showed me a sissy bar bag that was like the one that had just shipped to me. It wasn't really what I wanted and she told me to bring it back and she would exchange it for me. Two days later I returned that bag and she helped me to fine the one that was best for my bike. I really didn't believe that it was possible for any company to have a nearly perfect score on customer service, but Jafrum does. Product knowledge, best prices, and a great customer service rep. That has a wonderful personality will definately make me come back and reccommend Jafrum.