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1 Review by Dwight

BikesDirect

BikesDirect

9/16/19

I ordered a Gravity HD Trail 27.5. Assembly was super-easy and it looks like it costs way more than I paid. Bike shops in my area had many jobs in the queue ahead of mine so I asked my brother-in-law to do the adjustments for me (as I am new to biking) but it seems he didn't do a good job so I plan to wait on a bike shop as gear changes are not smooth, etc. I don't think it's the bike. I think it just needs proper adjustments. I will see and let you know with an updated review. So far the suspension fork is very responsive with good travel, and the hydraulic brakes are great! The bike is advertised as having 2.25 width tires but it came with 2.10. I informed BikesDirect and they offered me a $25 refund. Larry handled the issue and was very prompt and professional. My experience with BikesDirect has been positive and I would recommend them.

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