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I saw the pop up from Spokeo, that promised me they HAVE the info I was looking for, and I can retrieve it with my free trial. I paid my $. 95 for the trial, expecting to see the information I was promised, and there was none... also charged 19.95 to get unlimited access. A partial name showed up. Then a second offer promising me that they would have the information I was seeking if I paid another $4.95 to get that single address verification. I then basically closed my connection. I went to my bank statement this month and realized that i was being charged monthly $19.95 and an additional charge of 17.85 had now been added which took the same date 1 month later as my original $. 95 charged
D W.'s review of Spokeo earned 31 Very Helpful votes
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Dear DW,
I understand your concern and wish to assist in resolving this issue. Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 should you have any further questions or concerns regarding this issue.
Sincerely,
The Spokeo Team