COMPLETE scam! Add hidden fees, almost $200 in fees that they won't explain. "we don't itemize the fees". Stay away! They also trick you into thinking you are booking at an official website of the hotel but its [hotel name]. guestreservations.com. I travel up to 100+ times a year. I'll share to EVERYONE I know to constantly watch out for such a website scam and to absolutely avoid anything with guest reservations!