Paid for a cable adapter, plus speedy shipping. No product after 2 weeks and tried to go back into my account. It just keeps saying i have something wrong between pw and username. Went and tried to reset password. Got that on my email. Used their pw and still cant get in. No way to check on my order status and no way to contact them without loging in which i can't seem to do. WHERE IS MY PRODUCT> WHY DID YOU TAKE AN EXTRA. 37 Cents more from my acct. On top of the purchase.
Dear Mike, this is Pinni, supervisor from Miniinthebox. I am glad to help. After checking, the order is placed under account eaglesnest@twinmounds.com, so be sure you check on the correct account. I had conducted ticketId=14334551 in our ticket center and provide a solution for your case. Please log in your mini in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.