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2 Reviews by Du

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Mr. Rebates

Mr. Rebates

4/9/16

Many of my purchases through MrRebates do not show up, even after 30 days. So many times I have had to file a claim to get the rebates that should be automatically posted to my account. Amazon is one of the biggest culprits. They are allowed to advertise various rebate promotions but often do not report the cash back transactions to MrRebates.

When I asked MrRebates how Amazon can get away with this, I received this response: "Unfortunately, there are a couple of stores (Amazon and eBay/Half.com) that refuse to consider claims. In order to become affiliates, and therefore offer any cash back to our customers, we have to agree to that condition."

I say it's time to boot these non-complying stores that are reaping huge sales from unsuspecting customers of MrRebates and not coming through with the promised rebates.

Tip for consumers: Keep track of ALL purchases you make through MrRebates, and periodically check them against your MrRebates account to make sure the rewards have posted. If they have not posted within 30 days, do not hesitate to file a claim for the money that you are entitled to!

Service
ShoeBuy

ShoeBuy

10/12/15

I just got a taste of Shoebuy's abysmal customer service. I explained to a manager that I intended to exchange the shoes I ordered for a different size -- which Shoebuy did NOT have in stock -- and he told me to "find another item" if I wanted to avoid the restocking fee!!! So BUYER BEWARE. YOU HAVE TWO CHOICES WITH SHOEBUY'S "NEW" POLICY: GET STUCK WITH (AND PAY FOR) THE ITEMS YOU DON'T WANT, OR PAY $6.95 PER ITEM FOR THE "PRIVILEGE" OF TRYING THEM ON AND RETURNING THEM FOR A REFUND. Shoebuy, you have lost a customer who has been with you for over 10 years. And by the way, I found the size I needed on Amazon for 40% less AND FREE SHIPPING AND FREE RETURNS.

Tip for consumers: Don't order from Shoebuy unless you intend to buy from them. Otherwise, they will charge you $6.95 for every item you return.

Service
Returns

Du Has Earned 8 Votes

Du M.'s review of Mr. Rebates earned 5 Very Helpful votes
Du M.'s review of ShoeBuy earned 3 Very Helpful votes

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