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Dubzl U.

Contributor Level

Total Points
81

1 Review by Dubzl

  • Dubizzle

7/20/17

This is based on personal experience which includes me and more dubizzle users to voice our concerns

Before writting here I have contacted them several times with the same issue but no one is bothered to solve these issues we are facing.

1. Customers can not post same Ad again not even the next day.

2. Customers can not refresh their paid ads when they need.

3. Ads which are reposted are simply deleted without a refund.

4. Some times new ads are deleted because their super sensitive filter does not like harmless words such as shift, shifting etc etc

5. Customers have no control over their ads once posted except the edit and delete button. No Ad refresh option is given to customers.

So what are customers supposed to do?

We Keep paying dubizzle aed 100 to feature an Ad after ever 3 days? (thats aed 1000 a month per Ad!)

I have spent few thousand dirhams and not benefited simply because as soon as i post an Ad it goes waaaay down within minutes.

What is the solution or options for this?

A. I am willing to pay aed 50 to post my ad again after 24hrs. So it appears as a New fresh ad the next day and again the day after that.

But this is against their so called policy. So once posted, the next 30 days we are Not allowed to post the same ads again! (no considerations)

B. They offer a solution which i have tried several times called. " Featured Ad"

Customers pay 100 (99) dirhams to get our ad featured for just 3 days.
But again within minutes this paid featured Ad goes way down 3,4 pages away. So my 100 dirham Featured Ad only works for hardly 10 minutes ( i get calls for only 10 to 15 minutes when i feature my ads). After that i burn my money! Forget 3 days, the 100 dirham ad does not benefit even for a few hours!
Total waste of money!

Despite requesting dubizzle to be more practical as many customers are suffering thru these unreasonable policies which non of the other web classifieds have, dubizzle agents have no reply but to argue back.
It sounds very simple from their end replies. Its a simple take it or leave it thing.

For sure me and many i know are looking for alternatives so we can completely stop using a non customer friendly website

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