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duanep

Duane P.

Contributor Level

Total Points
82

1 Review by Duane

1/8/10

I took up the ad for no risk trial & the price of $. 99 for s&h to order a tooth whitening product from "Cleanwhites" of Miami, Florida. After receiving it I find that I have 14 days to try the product and then be billed for automatic reorder of the product for $79.95 each month there after. So I tried it and found it to burn my gums. I canceled on line as it said I could but needed to receive from them a return merchandise number which I then used to send back the remaining material. I also called them after canceling on line and the gal said sorry it burned your gums just send back the remaining and she checked that my order was canceled. They sent confirmation of receiving it back but had already charged my credit card for $79.95 as they did not receive it back within 14days of the actual cancelation. I have post office ship date and it was 7days prior to the due date. I called and disputed it with a Company gal and she said too bad you didn't get it back for 14 days later. I maintain that it didn't take 14 days for a little pkge. To get back to them as I sent it 8days before due date. They are stealing $79.95 for burning my gums and now I have no product even. A total RIP OFF From this Company. They are deceitful in the fact that I only had 14 days to try, then to send it back as the info for returning was in the box when the material trial got to me several days later. And it was not identified up front on the ad site, you had to go elsewhere to read the fine print. This should be outlawed. If the product is good quality and works people will reorder on their own without automatic reorders-its total crooked ethics by this company as well as stealing $79.95 for trying it and having nothing now.
While the site shows several media support groups that provide good results for some people and cheaper then going to the dentist, it says nothing of automatic renewal and stealing from you if it doesn't work for you on that page.

Duane Has Earned 2 Votes

Duane P.'s review of CleanWhites.com earned 2 Very Helpful votes

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