They constantly lie about when your record will be shipped. Followed by more lies about the record being pressed and ready to send. Customer Service representatives are rude and useless as well. I called to cancel the order as the delivery date kept getting extended. I ordered an album on 12/30/20, and today is 05/02/21. THIS COMPANY SUCKS, READ THE REVIEWS AND AVOID AT ALL COSTS! This is some of the worst customer service I have ever experienced. Rude, manipulative and completely indifferent. 1 star is 1 too many!