D T.

Went to one location and tried on a dress that was a size too big, but perhaps wearable with a belt. I mentioned how big it was to the sales associate, but she encouraged me to buy it, and I did. My husband reminded me that there was another location (we were still in the mall), so I went back in and asked them to call the other location. They said that they wouldn't do a refund or exchange, since it was a sale item. Keep in mind that I had literally bought it minutes before. I tried going to the other location (they had the right size), but they still wouldn't even allow an exchange despite being the same day, etc. Terrible, terrible customer service. I won't be shopping there again. I definitely don't recommend their items either. No wonder their stores are always empty.